Legal & Security

Privacy Policy

Learn how we handle your personal information and how we protect your privacy.

This privacy policy applies to our websites, apps and other services, including programs and events, that refer or link to this privacy policy (each, a “Service”). This policy may be supplemented by additional privacy statements, terms or notices provided to you or by the Service. Larmbox is the primary controller of your personal information provided to, or collected by or for, the Service.

1. Information we collect and process

We collect the following personal information about you:

  1. Information you provide to us
    • User profile: We collect information when you create or edit your Larmbox account. This includes your full name, email, phone number, avatar, password and address. This also includes the preferences and settings that you enable for your Larmbox account.
    • User preferences: We collect information about your preferences, including your preferred language, time zone, and the types of notifications you would like to receive.
    • Uploaded content: Larmbox collects information that you upload. This includes pictures, videos and media that you upload to the service.
  2. Data created when you use our services
    • Usage information: We collect information on how you use and interact with Larmbox. This may include the date and time Larmbox was used, the addresses of web pages visited and features and services used within Larmbox. Usage data may be collected through cookies and similar technologies. For more informationabout cookies, refer to our Cookie Policy.
    • Location information: Depending on your website permissions and the Larmbox services you use, we may collect location information when the service is running in the foreground. Location information is determined through GPS and IP address.
    • Device information: We collect information about devices accessing Larmbox. This may include type of device, operating system, and the version of the Larmbox service being used.
    • Derived information: We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your location based on your IP address.

2. How we use your information

We use the personal data we collect to:

  • Provide our services: We use your personal data to provide, maintain and improve our services.

  • Maintain and improve our services: To provide troubleshooting and customer support, we may need to access your personal data, such as your account information and the Larmbox application you are using.

  • Communicate with you: We use your personal data to communicate with you in relation to our services via different channels (e.g. by phone and email).

3. How we disclose your data

We do not sell or rent your personal data to third parties. We may disclose your personal data to third parties in the following cases:

  • Service providers: We may share your personal data with service providers who help us provide our services. This includes payment processors, customer support, and hosting services.

  • Legal reasons: We may disclose your personal data if we believe that it is necessary to comply with laws, regulations, or legal requests.

4. Manage your data

In most cases, you can manage your information simply by logging into your account and editing your information directly within Larmbox.

If you prefer, you can contact us at privacy@larmbox.com to ask us to provide access to, correct, update, or delete your personal data.

You have the following rights under the General Data Protection Regulation (GDPR):

  • The right to access: You have the right to request for copies of your personal data.

  • The right to rectification: You have the right to request correction of any information you believe is inaccurate. You also have the right to request to complete the information you believe is incomplete.

  • The right to erasure: You have the right to request your personal data to be erased, under certain conditions.

  • The right to restrict processing: You have the right to request that Larmbox restrict the processing of your personal data, under certain conditions.

  • The right to object to processing: You have the right to object to Larmbox’s processing of your personal data, under certain conditions.

  • The right to data portability: You have the right to request that Larmbox transfers the data that we have collected to another organization, or directly to you, under certain conditions.

5. Other information

Age limitations

We do not knowingly collect personal information from children under the age of 16. If we learn we have collected personal data from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us by email at privacy@larmbox.com.

6. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Please review this policy periodically, and especially before you provide any information. This Privacy Policy was last updated on the date indicated above. Changes or revisions to this Privacy Policy and your continued use of Larmbox shall indicate your agreement with the terms of such revised Privacy Policy.

Contact Larmbox

If you have any questions, comments, or concerns about this Privacy Policy, please contact us by email at privacy@larmbox.com.